Customer service representative

  Position: Customer service representative Full and part time Location: Knowlton, QC Responsibilities: Handle inbound, outbound calls and emails relating to customer’s requests Promote our products, plan and coordinate service calls and new customer activations/installations Validate customer satisfaction on a regular base Manage and follow up customer complaints Other related office tasks Requirements: Good knowledge […]

The good the bad and the ugly concerning your e-mail address

Back in the day, if you wanted to send a written correspondence you had to take the time to write the document, put it in an envelope, purchase a stamp and mail it. If it was an invitation or something important you had to plan ahead and send it several days in advance because of […]

Canadian copyright law now makes you think twice about downloading content from the internet.

As of January 2nd 2015, Internet service providers are required to inform their customers if someone flags the fact that copywrited content was downloaded illegally via their network. Federal law C-11 was adopted in 2012, but the implementation of this portion of the law came in to affect this year. Film producers and music rights […]